1. Information you provide
When you submit an inquiry or contact Runfeng by email or WhatsApp, you may provide your name, business email, company, country or region, buyer type, product information, quantity, message and files you choose to share.
2. Why the information is used
Runfeng uses the information to review the request, identify missing technical or commercial inputs, respond to you, prepare a proposal where appropriate, maintain correspondence and protect the website from misuse.
3. Files and confidential information
The website form accepts PDFs and images. Do not upload a confidential drawing or personal information unless you are authorised to share it. Contact Runfeng first to agree a suitable channel for CAD files or sensitive project material.
4. Technical information
The hosting environment may record standard technical information such as IP address, browser type, requested pages, timestamps and security events. Analytics or consent tools may also be used when configured for the production site.
5. Sharing and service providers
Information may be processed by website hosting, email, security, analytics or communication providers used to operate the site and respond to inquiries. Runfeng does not publish inquiry information through this website.
6. Retention and security
Inquiry information is kept according to business, security and record-keeping needs. No online transmission or storage method can be guaranteed completely secure, so share only the information needed for the review.
7. Your request
To ask about, correct or request deletion of personal information associated with an inquiry, email info@runvone.com. Include enough information for the request to be identified without sending unnecessary sensitive data.
8. Changes
This page may be updated when the website, service providers or information-handling practices change. The update date will be revised when material text changes.